Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
Rush options are available! If you need a gift by a specific date, please contact us — we’d love to help and will always do our best to accommodate.
Ready to Ship products placed by 12 PM EST ship the same business day; orders placed after 12 PM or on weekends ship the next business day.
All other items have a lead time of 2–14 business days, depending on the products in your order. If your order includes both Ready to Ship and personalized items, we’ll ship everything together once all pieces are complete.
Shipping speed depends on the service you select. Standard shipping usually takes 2–8 business days from our HQ in Miami, FL (33127).
Each TAJA scent is crafted to capture a mood, memory, or moment — from cozy and comforting to fresh and energizing. You can find scent notes and descriptions on every product page under the “Scent” section.
Not sure which one to choose? Pick Dealer’s Choice — someone from our concierge team will hand-select the scent that best compliments your design.
If you’d like to experience the scents before ordering, you can order fragrance samples here, or stop by our HQ in Miami, FL to smell them in person!
Still can’t decide? Reach out — we’re happy to help you find your perfect match (or the best scent for your gift).
Check out our Scents Page here for a full list.
Square Candles
Our square candles come in six signature TAJA sizes — the designs that started it all. Each one is hand-poured in Miami and crafted to fit every occasion, from thoughtful gifts to statement pieces.
The Mini measures 2.4 inches tall and 2.4 inches wide, holds about 3 ounces of wax, and burns for roughly 20 hours.
The Classic is 3.2 by 3.2 inches, with 8 ounces of wax and about 60 hours of burn time.
The Grande is 3.9 by 3.9 inches, holds 18 ounces, and burns for about 120 hours.
The Super is 4.8 inches tall and wide, with 32 ounces of wax and a burn time of around 200 hours.
The Jumbo measures 5.8 by 5.8 inches, holds 70 ounces, and burns for roughly 450 hours.
Our largest size, the Supreme, stands 7 inches tall and wide, with 113 ounces of wax and a burn time of up to 790 hours.
Cylinder Candles
We’re known for our square candles — but this sleek, cylindrical design brings something totally new to the table (literally). Available in two sizes, our Cylinder Candle offers a fresh, minimal look that still feels completely TAJA.
Choose between the 10 oz size (3.9" x 3.4", one wick, $58) or the 28 oz size (4.9" x 4.9", four wicks, $98). Both are hand-poured with 100% soy wax and designed to complement any space.
Browse our products, add your selections to the cart, and follow the checkout process — it’s that simple!
If you’d like one-on-one help placing your order or prefer to do it over the phone, call or text us at 305-420-5559, or email info@tajacollection.com.
You can also stop by our store in Miami and walk out with your gift personalized on the spot!
We currently offer $5 flat-rate domestic shipping — or use code FREESHIP at checkout to receive free shipping.
All shipped orders must include shipping insurance, which is automatically added at checkout (no code needed).
For international orders, we ship via DHL. Please note that duties and taxes are the responsibility of the recipient and must be paid upon delivery.
If you need your order quickly, you can select expedited shipping and/or add rush production during checkout.
Prefer to skip shipping altogether? You can pick up your order for free at our HQ in Miami, FL.
Have questions? Contact us anytime at info@tajacollection.com or 305-420-5559 — we’re always happy to help.
Join our TAJA Rewards program to start earning points every time you shop.
Join: Sign up or log in to your account to start earning right away.
Earn: Get points for every dollar you spend.
Redeem: Use your points for discounts, candles, gift cards, and more — because the best gift givers deserve to be rewarded too.
Create your account here. Points expire one year after issue — for example, if you place an order for $150 on 11/11/25, your 150 points will expire on 11/11/26.
If you have multiple accounts and would like to merge your points, please contact our customer service team at info@tajacollection.com or 305-420-5559.
Our HQ and store are open Monday–Friday from 9 AM to 5 PM and Sunday from 1 PM to 3 PM. We’re located at 530 NW 29th St, Suite 200, Miami, FL 33127.
You can place orders online anytime, and if you email us outside business hours, we’ll get back to you as soon as possible.
Every TAJA candle arrives in our white luxe box, ready for gifting. You can choose to dress it up with ribbon and/or our luxe wrap for an elevated presentation.
Each candle includes an insert with information about our non-toxic ingredients, candle care tips, and ideas on how to repurpose your jar once it’s finished.
We never include receipts in the box (since most of our orders are gifts), so be sure to add a gift note at checkout if you’re shipping directly to the recipient.
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Cruelty Free
None of our ingredients are tested on animals.
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Worldwide Shipping
Delivery available across the U.S.A. and worldwide.
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Hand Poured
Every single candle is hand poured at our HQ in Miami, FL
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Made in the U.S.A.
Every order is made and shipped with love from our Miami, FL HQ
